• Bespoke Development

Clarion

The challenge

Clarion staff were spending a huge chunk of their time painstakingly processing invoices submitted by the company’s network of freelance British Sign Language interpreters. They wanted a digital system to streamline this task, so came to Flow for help.

Our solution

We liaised with Clarion to develop a strong understanding of their business needs, so we could deliver a fully functional and user-friendly solution. The result was a bespoke online application that synchronised with their back-office Sage system.

After logging into their account on the portal, freelancers are greeted with a billing form. Once this is successfully completed, they can easily attach supplementary documents such as scanned receipts, and submit their invoice to Clarion for approval.

Sage automatically downloads this invoice, saving time and eliminating the risk of keying errors. Clarion administrators can then review and accept, which triggers payment processing, or reject the application, so it is returned to the freelancer with amendment requests.

“I was very happy with my involvement in the project and having the ability to continually input after the project began was very beneficial as I was learning about our own requirements as this was a completely new concept.” Helen Clery, Head of Finance at Clarion
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